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Frequently Asked Questions

Here at Poole Joinery we aim to please if we haven't answered your questions please just ask and we will be glad to help.

The Residence 9 ( R9 ) window system is relatively new to the market place, specifically designed to replicate the 19th century Flush Sash Timber Window. This stunning product is taking the stereotypical uPVC windows of today to another level. Such is the build quality and appearance of these hand made windows they are considered for use in conservation areas which is something a uPVC window has never been able to achieve. With its full range of Heritage colours, modern and rustic hardware, optional butt hinges and astragal glazing options these windows and French doors appeal to any home owner wishing to keep the character of their property but want a top end, maintenance free uPVC luxury brand.

Each frame from the R9 product range is 100mm in depth, 30mm deeper than the typical uPVC frame. This feature has many benefits – not only in the thermal values, as it offers either 28mm glazing unit as standard but it’s also able to offer 44mm triple glazed unit that offers a U-Value of 0.8W/MK2 due to the nine chambered frame. The typical uPVC windows have between three and seven chambers. With the frame being 30mm thicker the glazing details lend themselves more to the original timber construction of flush casement windows with deep astragal glazing bars and detailed outer frames. All of which adds up to what makes the R9 product superior in the industry.

Residence 9’s pallet has a range of thirteen colours from English or Irish Oak, Clotted cream, or for a more modern colour try the Eclectic grey. You can be sure to find a match that will best suit your home, if you require a dark exterior frame but want to keep the inside light or vice versa there is a dual colour option giving you the best of both.
Our energy efficient double glazed units are manufactured using the latest technology in glass and spacer units, which allows heat generated from inside your home to be reflected back into the room, but also trap heat through solar gain, thus maximising the thermal performance of the windows. The economic and energy-saving properties contribute not only to lower heating costs, but also to reduce air pollution and help to preserve the ozone layer.
We offer a range of choices for our double glazed units in addition to the standard bright white double glazed window units. Our UPVC double glazed windows are also available in one-sided and double-sided wood-like veneers and a choice of colours. Another great advantage of our windows are their unique colour stability, even after many years of use our windows stand out amongst others because the maintaining their colour.
All proposed works to windows and doors that alter the fabric of a listed building must have listed building and planning permission granted by your local authority. It is unlikely that approval will be granted for double glazing to be fitted to listed buildings, although such permission has been granted in the past to some Grade II buildings.
Repair is cheaper in the short term but may not provide the best long term solution.
Yes, All of our windows are rated which will help lower your energy bills which means you use less energy and reduces your Carbon Dioxide footprint. Our windows help give you a warmer home in the winter and a cooler home in the summer plus ther is less noise polution.
Unfortunately this is an indication that the sealed unit has failed. Contact us and we may be able to fit a replacement sealed unit.
All replacement windows and doors are made to measure for your home, there’s no such thing as a standard window size, design or colour. An advisor will need to visit your home to carry out a detailed survey and talk to you about the wide variety of options available before being able to supply a quote to you.
This depends on the choice of window options you select. Foiled colours in particular will take longer but you should expect to wait on average between 3 to 6 weeks.
Yes we can perfectly match your doors.
Our doors have 12 points of locking so this will surpass any requirements set out by any insurance company.
To keep maintenance to a minimum, at every stage of the design we look at making each building more durable. For years little more than repainting the conservatory should be necessary. Gutters, roof caps, glass, fixtures, and fittings are made from aluminum and are virtually maintenance free.
I'm pretty sure we can, since all our conservatories are truly custom made we can deal with just about any situation, whether it's wrap-a-round conservatory, above ground level or a listed building.
No, A breakthrough in heat reflective glass that is specially designed for conservatories and large glazed areas, Vivaldi heat reflective glass is perfect for use in both the roof and verticals. Its unique heat reflective glass coating also helps keep internal temperatures cool whilst still maintaining excellent light transmittance.
No, Our latest high performance, low-emissivity soft coated energy efficient windows offer outstanding energy efficiency especially when incorporated within an Insulating Glass Unit. Vivaldi's energy efficient windows are one of the best and well known products on the market and with the much accredited workmanship of our installers our energy efficient windows can be fitted just about anywhere.
Yes, But only by using the highest quality materials and engineers will a conservatory add value to your house, if the correct materials and workmanship isnt used then a conservatory can be a negative investment as you will have to endlessly dip into your wallet to have things replaced and fixed.
No, we take care of the whole project from start to finish whether that includes getting planning permission or not.
Yes, Our coloured conservatories design and installation service gives you the oportunity to have your conservatory painted to any Ral colour so you can match your coloured conservatory to your house.

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